The OEM is an initiative by the Energy Market Authority (EMA) to enable households and businesses to buy electricity from a retailer with a price plan that best meet their needs.
The launch of the OEM will provide consumers with more choices and flexibility in their electricity purchase.
Consumers stand to benefit from the OEM from competitive price plans and innovative offers from electricity retailers.
With the soft launch of the OEM from 1 April 2018, households and businesses in Jurong whose premises have postal codes starting with 60, 61, 62, 63 or 64 can choose who they wish to buy electricity from.
Starting 1 November 2018, the nationwide launch of the OEM will be rolled out progressively in four geographical zones.
Zone
Postal Codes Starting With…
To be launched from*
1
58 - 78^
1 November 2018
2
53 - 57, 79 - 80, 82 - 83
1 January 2019
3
34 - 52, 81
1 March 2019
4
01 - 33
1 May 2019
* Schedule is accurate as of 21 September 2018, but may be subject to further changes.
^ Consumers in Jurong (postal codes 60-64) have been able to buy electricity from a retailer since 1 April 2018.
It is not compulsory for you to switch and there is no deadline to switch. You may continue to buy electricity from SP Group at the regulated tariff.
Households will continue to receive the same reliable electricity supply regardless of the electricity retailer you choose to buy electricity from. SP Group will continue to operate the national power grid and deliver electricity to everyone.
Consumer Advisory for Open Electricity Market
Switching to an electricity retailer is not compulsory. There is no deadline for switching, so take your time to understand your options before making a decision.
Switching to a retailer will not affect your electricity supply. SP Group will continue to operate the national power grid and deliver electricity to you.
There are 2 types of standard price plans:
Fixed Price Plans are more suitable for consumers who prefer a constant electricity rate throughout the contract duration. However, the electricity rate may be higher or lower than the regulated tariff during the contract duration, as the regulated tariff is reviewed every quarter.
Discount Off the Regulated Tariff Plans provide a fixed discount off the regulated tariff, but the electricity rates will change in tandem with the regulated tariff. These plans are more suitable for consumers who do not mind changes in electricity rates every quarter so long as it is lower than the regulated tariff.
Before you sign up with a retailer:
Read your selected price plan’s Fact Sheet which summarises the key contractual terms.
If you choose a contract with automatic renewal, the retailer must offer a renewed electricity rate that is lower than the regulated tariff at the point of renewal.
Take note of the terms and conditions for any bundled products or services.
Ask the retailer to explain the terms and conditions of the contract if you do not understand them.
For any dispute with your contracted retailer, you can approach the Consumers Association of Singapore (CASE) for assistance.
www.case.org.sg 6100 0315 (Operating hours: Mon – Fri: 9am to 5pm)
Switching to an electricity retailer is not compulsory. There is no deadline for switching, so take your time to understand your options before making a decision.
Switching to a retailer will not affect your electricity supply. SP Group will continue to operate the national power grid and deliver electricity to you.
There are 2 types of standard price plans:
Fixed Price Plans are more suitable for consumers who prefer a constant electricity rate throughout the contract duration. However, the electricity rate may be higher or lower than the regulated tariff during the contract duration, as the regulated tariff is reviewed every quarter.
Discount Off the Regulated Tariff Plans provide a fixed discount off the regulated tariff, but the electricity rates will change in tandem with the regulated tariff. These plans are more suitable for consumers who do not mind changes in electricity rates every quarter so long as it is lower than the regulated tariff.
Before you sign up with a retailer:
Read your selected price plan’s Fact Sheet which summarises the key contractual terms.
If you choose a contract with automatic renewal, the retailer must offer a renewed electricity rate that is lower than the regulated tariff at the point of renewal.
Take note of the terms and conditions for any bundled products or services.
Ask the retailer to explain the terms and conditions of the contract if you do not understand them.
For any dispute with your contracted retailer, you can approach the Consumers Association of Singapore (CASE) for assistance.
www.case.org.sg 6100 0315 (Operating hours: Mon – Fri: 9am to 5pm)
