With the Open Electricity Market (OEM) launched nationwide, all households and businesses in Singapore will now have the option to buy electricity from their preferred electricity provider.
This provides you with greater flexibility to choose a price plan that best suits your lifestyle and budget.
It is not compulsory for you to switch and there is no deadline to switch. You may continue to buy electricity from SP Group at the regulated tariff.
Households will continue to receive the same reliable electricity supply regardless of the electricity retailer you choose to buy electricity from. SP Group will continue to operate the national power grid and deliver electricity to everyone.
How do you make the switch?
Switching is easy and hassle-free in just 3 simple steps.
the plan that caters to your needs
your particulars and household type
on your electricity bills!
Find out how much you can save with our Electricity Plan Calculator
Switching to an electricity retailer is not compulsory. There is no deadline for switching, so take your time to understand your options before making a decision.
Switching to a retailer will not affect your electricity supply. SP Group will continue to operate the national power grid and deliver electricity to you.
There are 2 types of standard price plans:
Fixed Price Plans are more suitable for consumers who prefer a constant electricity rate throughout the contract duration. However, the electricity rate may be higher or lower than the regulated tariﬀ during the contract duration, as the regulated tariﬀ is reviewed every quarter.
Discount Oﬀ the Regulated Tariff Plans provide a ﬁxed discount oﬀ the regulated tariﬀ, but the electricity rates will change in tandem with the regulated tariﬀ. These plans are more suitable for consumers who do not mind changes in electricity rates every quarter so long as it is lower than the regulated tariff.
Before you sign up with a retailer:
Read your selected price plan’s Fact Sheet which summarises the key contractual terms.
If you choose a contract with automatic renewal, the retailer must offer a renewed electricity rate that is lower than the regulated tariff at the point of renewal.
Take note of the terms and conditions for any bundled products or services.
Ask the retailer to explain the terms and conditions of the contract if you do not understand them.
For any dispute with your contracted retailer, you can approach the Consumers Association of Singapore (CASE) for assistance.
www.case.org.sg 6100 0315 (Operating hours: Mon – Fri: 9am to 5pm)